Bug ID 710870: Temporary browser challenge failure after installing older ASU

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5

Fixed In:
13.1.0.6

Opened: Mar 19, 2018
Severity: 2-Critical

Symptoms

After installing an older ASM Signature Update (ASU) may cause the browser challenge to fail for the first few minutes after provisioning ASM.

Impact

Browsers remain on whitepage after receiving a browser challenge. Note: The problem should go away after 10-to-15 minutes of provisioning ASM, when more versions of JavaScript are generated.

Conditions

-- Using BIG-IP version 13.1.0.5. -- Installing an ASU from before April 2018.

Workaround

Install the latest ASU.

Fix Information

The browser challenges will succeed even after installing an older ASU.

Behavior Change