Bug ID 711281: nitrox_diag may run out of space on /shared

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 14.0.0, 14.0.0.1, 14.0.0.2

Fixed In:
14.1.0, 14.0.0.3, 13.1.0.8, 12.1.3.6, 11.6.3.2, 11.5.7

Opened: Mar 21, 2018
Severity: 3-Major

Symptoms

Running nitrox_diag may lose collected data if there is insufficient free space for the tar file to be created.

Impact

Might lose data required to diagnose problems with Cavium Nitrox chips.

Conditions

-- Running nitrox_diag. -- Insufficient free space available on /shared.

Workaround

The only workaround is to ensure there is enough free space for the files to be created. In general, planning enough space for two copies of a tmm core file and two copies of a qkview works. That might require approximately one gigabyte. Though more might be needed for systems with a large amount of RAM.

Fix Information

nitrox_diag now clears the older data before gathering new data, instead of after. Note, however, that if there is insufficient free space on /shared to collect the raw data, the operation still cannot succeed.

Behavior Change