Bug ID 714626: When licensing through a proxy, setting the db variables for proxy.host, proxy.port, etc., has no effect.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.1, 12.1.2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,

Fixed In:

Opened: Apr 11, 2018

Severity: 3-Major

Related Article: K30491022


When the BIG-IP system is behind a proxy server, the licensing process does not work, despite having set the db variables for proxy.host, proxy.port, proxy.protocol, etc.


The --proxy option is required in order to use the SOAPLicenseClient to license, reactivate the license, or revoke the license of the BIG-IP system.


-- The BIG-IP system is behind a proxy server that gates internet access. -- Attempting to license (or revoke the license of) the BIG-IP system is not possible using GUI or tmsh since communications with the license server will fail.


Instead of using GUI or tmsh, run the following command, substituting your proxy specification for <proxy> and your license registration key for <reg-key>: /usr/local/bin/SOAPLicenseClient --proxy <proxy> --basekey <reg-key> --certupdatecheck

Fix Information

Licensing/revoke licensing works as expected by simply setting the tmsh sys db variables proxy.host, proxy.port, etc.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips