Bug ID 715446: BIG-IQ stalled waiting for services to become available.

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IQ DNS(all modules)

Known Affected Versions:
5.4.0, 5.4.0 HF1, 5.4.0 HF2

Fixed In:
6.0.0

Opened: Apr 17, 2018
Severity: 2-Critical

Symptoms

BIG-IQ stalled waiting for services to become available.

Impact

BIG-IQ stalled waiting for services to become available.

Conditions

This happens when you have thousands of GSLB objects.

Workaround

None

Fix Information

1. Install EHF 7467.12. 2. exec the following steps from cli: 2.1 'mongo' 2.2 'use bigiqDb' 2.3 'db.bigiqTasks.remove({"_value.kind":"cm:dns:tasks:stats-discovery:dnsstatsdiscoverytaskstate"})' 2.4 'db.bigiqCurrentConfig.remove({"_value.kind":"cm:dns:current-config:objects-stats:state"})' 2.5 'exit' 2.6 'bigstart restart restjavad' 2.7 'curl -X PATCH http://localhost:8100/cm/dns/current-config/sync-group-health-refresh --data "{"lastRefreshRequestedMicros":1000000000000001,"lastRefreshStartedMicros":1000000000000000,"status":"IDLE"}"'

Behavior Change