Symptoms

BIG-IQ stalled waiting for services to become available.

Impact

BIG-IQ stalled waiting for services to become available.

Conditions

This happens when you have thousands of GSLB objects.

Workaround

None

Fix Information

1. Install EHF 7467.12. 2. exec the following steps from cli: 2.1 'mongo' 2.2 'use bigiqDb' 2.3 'db.bigiqTasks.remove({"_value.kind":"cm:dns:tasks:stats-discovery:dnsstatsdiscoverytaskstate"})' 2.4 'db.bigiqCurrentConfig.remove({"_value.kind":"cm:dns:current-config:objects-stats:state"})' 2.5 'exit' 2.6 'bigstart restart restjavad' 2.7 'curl -X PATCH http://localhost:8100/cm/dns/current-config/sync-group-health-refresh --data "{"lastRefreshRequestedMicros":1000000000000001,"lastRefreshStartedMicros":1000000000000000,"status":"IDLE"}"'

Behavior Change