Bug ID 719246: Tomcat process restarts and GUI hangs when trying to view large number of static ACL Group entries

Last Modified: May 01, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5

Opened: May 09, 2018
Severity: 4-Minor

Symptoms

Tomcat process restarts and UI hangs. LTM logs show the following messages: -- notice logger: /usr/bin/syscalld ==> /usr/bin/bigstart restart tomcat -- warning bigstart: get_db failed for is_provisioned wam - returning not-provisioned.

Impact

GUI freeze.

Conditions

1. Under System :: Preferences, set 'Records Per Screen' to 272 or larger. 2. Populate more than 272 ACLs. 3. Go to Access :: Access Control Lists : User-defined ACLs. 4. On the dropdown 'pages' menu for the returned results, select 'Show All'.

Workaround

You can use either of the following workarounds: -- Under System :: Preferences, set 'Records Per Screen' to a value of 271 or lower. -- Using tmsh, run the following command: tmsh modify sys db ui.system.preferences.recordsperscreen value

Fix Information

None

Behavior Change