Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ Config Mgmt Infrastructure
Known Affected Versions:
5.4.0, 5.4.0 HF1, 5.4.0 HF2
Fixed In:
6.0.1
Opened: May 10, 2018 Severity: 3-Major
BIG-IQ upgrade from a version before 5.4 fails with the following error: Error: [SNAPU] Sanity check failed. See logs for more The upgrade log includes a large number of warnings that objects are found in old snapshots but not in the converted global snapshots.
Upgrade fails.
BIG-IQ has failed snapshots that contain incomplete references of the objects in the snapshot.
1) To work around this issue, reboot to the previous BIG-IQ version. 2) Delete all failed snapshots from all modules before upgrading again: Deployment :: <Module Name> :: Snapshots 3) Delete all orphaned snapshots that don't have the snapshot tasks that created them. This step has to be done through APIs. 4) Perform the upgrade again.
BIG-IQ upgrade script now deletes the failed and orphaned snapshots before it converts the old snapshots to global snapshots.