Bug ID 720314: Seamless BIG-IP upgrade with AWS cloudHSM Liquid Security

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,,,, 14.1.5,,,,,

Fixed In:

Opened: May 15, 2018

Severity: 4-Minor


When upgrading a BIG-IP system running AWS cloudHSM Liquid Security, the cloudhsm-client service is not carried over to the new volume. Without cloudhsm-client service, PKCS#11 API communication with Cavium HSM always fail.


HSM service does not work on the new volume.


-- AWS cloudHSM Liquid Security is used. -- Upgrading to a new version of the software.


Manually install cloudhsm-client after upgrading.

Fix Information

You can now pre-store a customized script at /shared/pkcs11d_post_process.sh to facilitate the post processing part after BIG-IP system upgrading. The post processing may include automatically re-installing cloudhsm-client or re-registering cloudhsm-client on the BIG-IP system.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips