Bug ID 720461: qkview prompts for password on chassis

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1

Fixed In:
14.1.0, 13.1.1.2, 12.1.4

Opened: May 16, 2018
Severity: 3-Major

Symptoms

Qkview prompts for a password when executing getnodedates from the chassis module.

Impact

This blocks collecting qkview.

Conditions

SSH auth keys are missing or corrupted.

Workaround

Edit the /user/bin/getnodedates script and add -oBatchMode=yes for the SSH command as shown in the following example: $date = `/usr/bin/ssh -q -oBatchMode=yes -oStrictHostKeyChecking=no $ip /bin/date`;

Fix Information

The qkview is no longer blocked with a password prompt.

Behavior Change