Last Modified: Apr 10, 2019
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Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168
Opened: May 19, 2018
Attempts to activate or reactivate the license on the BIG-IP system results in failure messages.
The system is either unusable or very difficult to activate.
No specific configurations are associated with this issue, but license activation/reactivation requests that include add-ons are more likely to fail. This occurs under random conditions.
Because the conditions under which this issue occurs are random, additional licensing attempts might succeed.
The source of the underlying problem has been corrected. No additional logs, error message, or user-interaction is involved.