Bug ID 720880: Attempts to license/re-license the BIG-IP system fail.

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5

Fixed In:
12.1.3.6

Opened: May 19, 2018
Severity: 3-Major

Symptoms

Attempts to activate or reactivate the license on the BIG-IP system results in failure messages.

Impact

The system is either unusable or very difficult to activate.

Conditions

No specific configurations are associated with this issue, but license activation/reactivation requests that include add-ons are more likely to fail. This occurs under random conditions.

Workaround

Because the conditions under which this issue occurs are random, additional licensing attempts might succeed.

Fix Information

The source of the underlying problem has been corrected. No additional logs, error message, or user-interaction is involved.

Behavior Change