Bug ID 720961: Upgrading in Intelligence Community AWS environment may fail

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
13.1.0.7, 13.1.0.8

Fixed In:
14.1.0, 14.0.0.1, 13.1.1

Opened: May 21, 2018

Severity: 3-Major

Symptoms

After importing an AWS instance into the Intelligence Community (IC) AWS environment you cannot upgrade to 13.1.0.2 (or later) because their license fails to validate afterwards.

Impact

The system fails to validate the license after rebooting into the new software. Licenses are inoperative after the upgrade.

Conditions

-- Manually imported BIG-IP image into AWS IC. -- Upgraded to 13.1.0.2 or newer.

Workaround

To work around this issue, perform the following procedure: 1. Redeploy a BYOL image from the IC marketplace. 2. Move over the license. 3. Configure the system.

Fix Information

This release provides improved license validation to address this situation by detecting the IC environment, but allowing prior licenses to function.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips