Bug ID 722343: Using HTTP Proxy in ASM Signature File update

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Web App Security (ASM)(all modules)

Known Affected Versions:
5.4.0

Fixed In:
6.0.1

Opened: May 30, 2018

Severity: 3-Major

Symptoms

Using HTTP proxy for signature file operations might fail with logged errors, similar to the following: "external adapter failed in fetching product version"

Impact

Failure retrieving signature files from the F5 sever.

Conditions

The issue happens when the proxy is configured using an FQDN.

Workaround

Use the IP address of the proxy when configuring it.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips