Bug ID 722682: Fix of ID 615222 results in upgrade issue for GTM pool member whose name contains a colon; config failed to load

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP DNS, GTM, Install/Upgrade(all modules)

Known Affected Versions:
12.1.3,,,,,,,, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1, 14.0.0,,

Fixed In:

Opened: Jun 01, 2018

Severity: 3-Major


Loading configuration process failed after upgrade when pool member names contain colons. The system posts errors similar to the following: 01070226:3: Pool Member 443: references a nonexistent Virtual Server Unexpected Error: Loading configuration process failed.


The system removes the part of the pool member name that precedes the colon, and configuration load fails. For example, when the configuration contains a pool member named example_pm:443:10:10:10:10, the system removes the part of the pool member name that precedes the first colon, in this case, example_pm, leaving the pool member name 443:


-- GTM pool member has colon in its name. -- Upgrade to any of the following versions: + 12.1.3.x + Any 13.0.x + All 13.1.x earlier than + 14.0.x earlier than


After upgrade, add two backslash characters, \\ before the first colon, : character. 1. Upgrade the BIG-IP DNS system to the new version of software. 2. SSH to log into the bash prompt of the BIG-IP DNS system. 3. Run the following command to add the string \\ in front of the first colon character, : in the name of each affected GTM pool member: for j in $(find /config/ -name bigip_gtm.conf); do for i in $(awk '$0 ~ /^gtm server.*:/ {gsub("[/:]"," ",$0); print $4}' ${j}); do sed -i "s, /Common/${i}, /Common/${i}\\\\\\\,g" ${j} | grep " /Common/${i}"; done; done 4. Run the following command: load sys config gtm-only

Fix Information

Configuration load no longer fails when upgrading with a configuration that contains BIG-IP DNS pools with members whose names contain colon characters.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips