Bug ID 722991: 'dead.letter' file might appear in the /root directory

Last Modified: May 07, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM, LTM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4

Fixed In:
14.1.0

Opened: Jun 04, 2018
Severity: 3-Major

Symptoms

In the /root directory, there is a file named 'dead.letter' containing the following: /etc/cron.daily/cleanup_sync_files: ls: cannot access /config/filestore/sync_file_request_d: No such file or directory.

Impact

The file /root/dead.letter grows daily by 5 lines regarding missing sync_file_request_d directory.

Conditions

cron is running.

Workaround

To avoid output that triggers mail to the dead.mail file, do the following: add '2> /dev/null' to the crontab daily script: /etc/cron.daily/cleanup_sync_files - for file in `ls $path` + for file in `ls $path 2>/dev/null` # <-- the 2>/dev/null

Fix Information

The 'dead.letter' is no longer generated.

Behavior Change