Bug ID 723633: Crypto traffic such as SSL may stop working in certain conditions

Last Modified: Sep 15, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Opened: Jun 08, 2018
Severity: 4-Minor


Crypto traffic such as SSL traffic processing stopped.


The BIG-IP device cannot pass crypto traffic.


This issues may occur in following condition: - After configuring SSL profiles on the platforms where crypto hardware such as Intel QAT crypto SSL is present and due to unknown issues if the crypto hardware fails.


Refresh the SSL profiles or delete/re-create SSL profiles which process SSL traffic. Crypto traffic will be processed by software codec, it will impact the system performance as crypto traffic will be processed by software codec. To recover the crypto hardware, reboot the system, if it is a VE/vCMP guest, then reboot host/hypervisor.

Fix Information


Behavior Change