Bug ID 725620: Corrupted HSB RQM configuration causes HSB receive failures on 5000s/5200v, 5050s/5250v/5250v-F platforms

Last Modified: Jan 16, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4

Opened: Jun 25, 2018
Severity: 3-Major

Symptoms

In rarely occurring cases, HSB RQM queues configuration becomes corrupted, which leads to HSB receive failures. In some cases, all queues above 64 are all disabled, although the lower queues are configured and enabled with no packet drop. In some other cases, all queues are disabled.

Impact

The receive failure leads to HSB lockup, and will impact traffic.

Conditions

-- Using 5000s/5200v, 5050s/5250v/5250v-F platforms. -- Specific conditions under which this occurs have not been reproduced.

Workaround

Reboot to recover, or disable ePVA to avoid lockup at the cost of some performance degradation.

Fix Information

None

Behavior Change