Bug ID 737324: BIG-IQ makes unexpected connections to internet addresses

Last Modified: Dec 11, 2018

Bug Tracker

Affected Product:  See more info
BIG-IQ Monitoring - Dashboards & Reports(all modules)

Known Affected Versions:

Fixed In:

Opened: Jul 18, 2018
Severity: 3-Major


BIG-IQ version 6.0.0 uses a third party graphing package which by default make connections from time to time to Internet IPs: Due to this external communication sometimes we will see this package waiting for connection on its default port: netstat -napt |grep grafana tcp 0 0* LISTEN 6829/bin/grafana-se And sometimes ESTABLISHED connections to above IPs: cat grafana.txt | grep EST |awk '{print $5}'|sort|uniq


This creates unwanted connections to external IP addresses opened by BIG-IQ.


This happens by default in BIG-IQ Version 6.0.0.


To work around this issue, modify configuration file and restart services by typing the following commands: # mount -o remount,rw /usr # vi /usr/local/grafana/conf/defaults.ini Change file to looks like this: check_for_updates = false # mount -o remount,ro /usr list the grafana-server processes # ps aux| grep grafana-server root 6829 0.3 0.2 726896 48112 ? Sl Jul16 15:44 bin/grafana-server root 31641 0.0 0.0 5564 820 pts/0 S+ 08:42 0:00 grep grafana-server kill the process with PID corresponding to grafana-server # kill -9 6829

Fix Information

External software update checks removed from third party configuration files

Behavior Change