Symptoms

If a managed BIG-IP device experiences connectivity issues, it stops sending statistics data to BIG-IQ. Connectivity issues can occur for devices in a service scaling group (SSG) deployed in an AWS environment, because of a device-inactivity alert and a moderate health status.

Impact

BIG-IQ does not receive the statistics data for the affected BIG-IP device.

Conditions

Connectivity issues can occur for devices in a service scaling group (SSG) deployed in an AWS environment, because of a device-inactivity alert and a moderate health status.

Workaround

Restart arvd on any affected BIG-IP devices.

Fix Information

None

Behavior Change