Bug ID 737946: Statistics data is not received by BIG-IQ due to BIG-IP connectivity issues

Last Modified: Dec 11, 2018

Bug Tracker

Affected Product:  See more info
BIG-IQ Applications(all modules)

Known Affected Versions:
6.0.0, 6.0.1, 6.1.0

Opened: Jul 23, 2018
Severity: 1-Blocking

Symptoms

If a managed BIG-IP device experiences connectivity issues, it stops sending statistics data to BIG-IQ. Connectivity issues can occur for devices in a service scaling group (SSG) deployed in an AWS environment, because of a device-inactivity alert and a moderate health status.

Impact

BIG-IQ does not receive the statistics data for the affected BIG-IP device.

Conditions

Connectivity issues can occur for devices in a service scaling group (SSG) deployed in an AWS environment, because of a device-inactivity alert and a moderate health status.

Workaround

Restart arvd on any affected BIG-IP devices.

Fix Information

None

Behavior Change