Bug ID 737946: Statistics data is not received by BIG-IQ due to BIG-IP connectivity issues

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Applications(all modules)

Known Affected Versions:
6.0.1, 6.0.1.1, 6.0.1.2

Opened: Jul 23, 2018

Severity: 1-Blocking

Symptoms

If a managed BIG-IP device experiences connectivity issues, it stops sending statistics data to BIG-IQ. Connectivity issues can occur for devices in a service scaling group (SSG) deployed in an AWS environment, because of a device-inactivity alert and a moderate health status.

Impact

BIG-IQ does not receive the statistics data for the affected BIG-IP device.

Conditions

Connectivity issues can occur for devices in a service scaling group (SSG) deployed in an AWS environment, because of a device-inactivity alert and a moderate health status.

Workaround

Restart arvd on any affected BIG-IP devices.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips