Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ Config Mgmt Infrastructure
Known Affected Versions:
6.0.1, 6.0.1.1, 6.0.1.2
Opened: Jul 25, 2018 Severity: 3-Major
Partial restore of shared security can fail with the following error message: Internal error: adding device-specific item with no device provided by caller (see log)
Unable to restore virtual server.
This can happen when you have or had a virtual server (in shared security) that refers to one of the default (built-in) logging profiles, such as 'global-network' and you attempt a partial restore with that virtual server selected.
To work around this issue, use one of the following solutions: (1) Restore only the virtual server by clearing the "supporting objects: include" checkbox. (2) Perform a full restore of working config. (3) Examine the differences that apply to the virtual server and manually make those changes in the live BIG-IQ configuration.
None