Bug ID 738614: 'Internal error' appears on Goodput GUI page

Last Modified: Nov 14, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4

Fixed In:
14.1.0, 14.0.0.5, 13.1.1.5

Opened: Jul 29, 2018
Severity: 3-Major

Symptoms

The Statistics :: Analytics : TCP : Goodput GUI page displays 'Internal Error', and data does not display.

Impact

You are unable to see statistics for TCP Goodput on a multi-blade system.

Conditions

This can occur on multi-blade VIPRION systems.

Workaround

1. Edit /etc/avr/monpd/monp_tcp_measures.cfg file: -- In [cs_avg_conn_goodput_rcv_m] section replace existing value of merge_formula parameter with the following one: merge_formula=IF(SUM(cs_avg_conn_goodput_rcv_m)=0,"N/A",ROUND(SUM(cs_numendings_m*cs_avg_conn_goodput_rcv_m)/SUM(cs_numendings_m),2)) -- In [cs_avg_conn_goodput_snt_m]section replace existing value of merge_formula parameter with the following one: merge_formula=IF(SUM(cs_avg_conn_goodput_snt_m)=0,"N/A",ROUND(SUM(cs_numendings_m*cs_avg_conn_goodput_snt_m)/SUM(cs_numendings_m),2)) -- In both aforementioned sections add the following parameter: merge_deps=cs_numendings_m 2. Restart the monpd daemon: tmsh restart sys service monpd

Fix Information

Fixed an issue with Goodput statistics on multi-blade systems.

Behavior Change