Bug ID 738881: Qkview does not collect any data under certain conditions that cause a timeout

Last Modified: Jan 08, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,

Fixed In:

Opened: Aug 01, 2018
Severity: 3-Major


Qkview enforces a timeout mechanism in various locations for its submodules. In certain conditions, when a timeout occurs, Qkview should still be able to collect what data it can before doing this check.


Data that might have been collected is not, which might result in missing helpful diagnostic information.


A particular timeout is encountered during a Qkview operation.


Work around the issue by increasing the qkview timeout, for example: qkview -t 720

Fix Information

Changed the timeout check to occur after important data collection.

Behavior Change