Bug ID 739042: SWG ACE database download for antserver uses direct connection and does not go through upstream proxy configured.

Last Modified: Sep 14, 2023

Affected Product(s):
BIG-IP SWG(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4

Opened: Aug 02, 2018

Severity: 3-Major

Symptoms

SWG ACE database download for antserver uses direct connection and does not go through the upstream proxy configured.

Impact

ACE database download fails where there is no direct Internet connectivity.

Conditions

-- Configure Upstream Proxy information in System Settings. -- Enable Use-Proxy in SWG Database Download.

Workaround

To work around this, modify the use_proxy: 1. To ensure the file is editable, run the command: mount -o remount, rw /usr 2. Modify /var/antserver/wsgsdk/bin/DDSCommWrapper.py: use_proxy= True proxy= "<<proxy-ip>>" proxy_port= "<<proxy-port>>" user_name=None password=None [..] def get_proxy_info(): global use_proxy global proxy global proxy_port global user_name global password use_proxy = True <=== Changed from 'False' to 'True'

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips