Bug ID 740969: Menu visibility issue with newly activated license.

Last Modified: Feb 10, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, LTM(all modules)

Known Affected Versions:
13.1.1, 13.1.0, 13.0.1, 13.0.0, 12.1.4, 12.1.3, 12.1.2, 12.1.1, 12.1.0, 12.0.0

Fixed In:
13.1.1.4, 12.1.4.1

Opened: Aug 17, 2018
Severity: 1-Blocking
Related AskF5 Article:
K65151021

Symptoms

-- iApps, DNS, and Acceleration menus are getting hidden when activating a new license or re-activating an existing license. -- Running the Setup wizard does not complete.

Impact

Menus are not visible. Cannot use DNS and Acceleration menu and features. Also there is impact on BIG-IP setup wizard. This occurs because v14.0.0 introduced 'SSLo as a licensed add-on'. The new license is incompatible with / causes problems when trying to use those add-on licenses in earlier software versions.

Conditions

-- Post 14.x SSL Orchestrator (SSLO) add-on license. -- Attempt to the iApps, DNS, and Acceleration menus. -- Attempt to run the Setup wizard.

Workaround

None.

Fix Information

iApps, DNS, and Acceleration menus now stay visible when activating a new license or re-activating an existing license, and running the Setup wizard completes as expected.

Behavior Change