Bug ID 740969: Menu visibility issue with newly activated license.

Last Modified: Feb 06, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, LTM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,

Fixed In:

Opened: Aug 17, 2018
Severity: 1-Blocking


-- iApps, DNS, and Acceleration menus are getting hidden when activating a new license or re-activating an existing license. -- Running the Setup wizard does not complete.


Menus are not visible. Cannot use DNA and Acceleration menu and features. Also there is impact on BIG IP setup wizard. This occurs because v14.0.0 introduced 'SSLo as a licensed add-on'. The new license is incompatible with / causes problems when trying to use those add-on licenses in earlier software versions.


-- Post 14.x SSL Orchestrator (SSLO) add-on license. -- Attempt to the iApps, DNS, and Acceleration menus. -- Attempt to run the Setup wizard.



Fix Information

iApps, DNS, and Acceleration menus now stay visible when activating a new license or re-activating an existing license, and running the Setup wizard completes as expected.

Behavior Change