Bug ID 740969: Menu visibility issue with newly activated license.

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP Install/Upgrade, LTM(all modules)

Known Affected Versions:
13.1.1, 13.1.0, 13.0.1, 13.0.0, 12.1.4, 12.1.3, 12.1.2, 12.1.1, 12.1.0, 12.0.0

Fixed In:,

Opened: Aug 17, 2018

Severity: 1-Blocking

Related Article: K65151021


-- iApps, DNS, and Acceleration menus are getting hidden when activating a new license or re-activating an existing license. -- Running the Setup wizard does not complete.


Menus are not visible. Cannot use DNS and Acceleration menu and features. Also there is impact on BIG-IP setup wizard. This occurs because v14.0.0 introduced 'SSLo as a licensed add-on'. The new license is incompatible with / causes problems when trying to use those add-on licenses in earlier software versions.


-- Post 14.x SSL Orchestrator (SSLO) add-on license. -- Attempt to the iApps, DNS, and Acceleration menus. -- Attempt to run the Setup wizard.



Fix Information

iApps, DNS, and Acceleration menus now stay visible when activating a new license or re-activating an existing license, and running the Setup wizard completes as expected.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips