Bug ID 743735: Possible JSON parsing errors from stats collection

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ AppIQ(all modules)

Known Affected Versions:
5.4.0, 5.4.0 HF1, 5.4.0 HF2

Opened: Sep 11, 2018
Severity: 3-Major

Symptoms

Errors in /var/log/restjavad.*.log on DCD like: [WARN][16 May 2018 15:35:37 GMT+00:00][/cm/shared/stats-mgmt/stats-node-task/3b8c2fb0-258c-4469-bd64-b931850382a4/worker StatsNodeTaskWorker] Unknown error occurred while parsing json from device 10.48.96.18

Impact

Temporary loss of stats data from BIG-IP

Conditions

Busy BIG-IP devices may have issues with generating correct JSON messages

Workaround

Attempt to re-enable stats on affected devices. Increasing the stats collection interval may also help mitigate the issue.

Fix Information

None

Behavior Change