Bug ID 744091: VMware Horizon PCoIP transport is not supported for IPv6 targets

Last Modified: Sep 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
15.0.0, 15.0.1

Opened: Sep 14, 2018
Severity: 3-Major

Symptoms

When APM is configured as a proxy for Vmware Horizon and the Horizon backends are accessible only via IPv6 address, user is not able to access resources over PCoIP protocol.

Impact

User is not able to access the desktop. Instead, this error is displayed: "This desktop is not addressable with your current settings. Please contact your system administrator"

Conditions

- APM is configured as proxy for Vmware Horizon - A virtual desktop host (Horizon backend) can only be accessed via IPv6 - Vmware VCS (View Connection Server) is configured with Virtual "HTTP(s) Secure Tunnel" option disabled - User tries to open a desktop via APM with native Horizon client using PCoIP protocol.

Workaround

There is no workaround at this time.

Fix Information

None

Behavior Change