Bug ID 745707: Portal Access Web Page does not render properly

Last Modified: Apr 01, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,

Fixed In:

Opened: Oct 02, 2018
Severity: 3-Major


Some of the Microsoft hosted cloud sites, including dynamics, use a logon process that goes through secure.aadcdn.microsoftonline-p.com. This might result in a number of different kinds of problems: -- iOS devices do not send the MRHSession cookie, so are denied when requesting CSS and JavaScript. -- Android devices might 'fail to load'.


-- The PA Web Page does not load correctly. -- Script errors appear on the browser console. -- Intended functionality on the web page is not provided.


Using Portal Access (PA) on a Microsoft-hosted cloud site.


You can use an iRule to work around this.

Fix Information

Portal Access Web Page now renders properly under these conditions.

Behavior Change