Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP MA-VE
Known Affected Versions:
13.1.3.3
Fixed In:
15.0.0, 13.1.3.4
Opened: Oct 17, 2018 Severity: 1-Blocking
After booting BIG-IP Virtual Edition (VE) in AWS, the device reports being unlicensed and does not pass traffic. The following chmand errors are visible in the logs: Curl request to metadata service failed with error(28): 'Timeout was reached' DossierReq exception: VirtDossier Service: Instance identity retrieval from the metadata failed. Check network connectivity to the instance metadata before retrying /var/log/kern.log contains error messages: kernel: [ 47.261935] VF could not set VLAN 1 kernel: [ 47.269080] ixgbevf 0000:00:03.0 eth0: failed to initialize vlan filtering on this port
BIG-IP boots into an unlicensed state and does not pass traffic.
-- VE in AWS cloud -- Single NIC configuration -- Intel ixgbevf NIC driver -- BIG-IP v13.1.3.3
None
VE can now communicate with the metadata server.