Bug ID 748441: SafeNet purchased by Gemalto -- impacting links to support

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Fixed In:
14.1.0

Opened: Nov 01, 2018

Severity: 4-Minor

Symptoms

safenet was purchased by Gemalto and the safenet-inc.com site links no longer work. Docs need updates for support links.

Impact

User goes to a non-working link.

Conditions

User tries to use the old safenet links in the old docs and does not use the new links in the new doc pointing toward gemalto.

Workaround

Docs updated to reflect that SafeNet was purchased by Gemalto -- impacting support links/urls in docs. New support link user should use is: https://supportportal.gemalto.com

Fix Information

Changed SafeNet support link/url to Gemalto support link/url.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips