Bug ID 748529: BIG-IP with physical/cloud HSM integration needs to restart tmm after a fresh install

Last Modified: Jan 20, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1

Opened: Nov 02, 2018
Severity: 3-Major

Symptoms

Immediately following a fresh BIG-IP install to a BIG-IP system with physical/cloudhsm integration, a nethsm key/cert-enabled SSL client profile cannot be applied to a virtual server. The system reports the following error messages: Profile /Common/c.1 - cannot load key/cert/chain: /config/filestore/files_d/Common_d/certificate_key_d/:Common:k1_61411_1//config/filestore/files_d/Common_d/certificate_d/:Common:k1_61414_1/: Not found. warning tmm1[19027]: 01260009:4: Connection error: hud_ssl_handler:1149: invalid profile (40)

Impact

Virtual server enabled with cloud/physical HSM key/cert cannot be configured.

Conditions

Apply a client SSL profile with cloud/physical HSM key/cert.

Workaround

Restart tmm after the fresh install: bigstart restart tmm

Fix Information

None

Behavior Change