Bug ID 749036: Some tmsh list commands may fail with message 'Password could not be retrieved' when SSLO is provisioned but not APM

Last Modified: Apr 19, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.4

Opened: Nov 06, 2018
Severity: 3-Major

Symptoms

Some tmsh list commands may fail while SSLO is provisioned but no urldb or APM modules are provisioned with the following message: 'Password could not be retrieved'.

Impact

tmsh command fails and posts the error: Unexpected Error: Password could not be retrieved. Note: Some 'tmsh list' commands with arguments do run. For example, 'tmsh list net vlan' provides correct output, but 'tmsh list' does not.

Conditions

-- SSLO is provisioned. -- Neither APM or URLDB are provisioned. -- Run the generic tmsh list command.

Workaround

There is no workaround other than provisioning APM or URLDB. Note: You can provision APM or URLDB even if they are not licensed. Although the full feature set is not available without a license, provisioning loads the daemons needed to support the generic 'tmsh list' command.

Fix Information

None

Behavior Change