Bug ID 749036: Some tmsh list commands may fail with message 'Password could not be retrieved' when SSLO is provisioned but not APM

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4

Fixed In:
15.0.0, 14.1.2.5

Opened: Nov 06, 2018

Severity: 3-Major

Symptoms

Some tmsh list commands may fail while SSLO is provisioned but no urldb or APM modules are provisioned with the following message: 'Password could not be retrieved'.

Impact

tmsh command fails and posts the error: Unexpected Error: Password could not be retrieved. Note: Some 'tmsh list' commands with arguments do run. For example, 'tmsh list net vlan' provides correct output, but 'tmsh list' does not.

Conditions

-- SSLO is provisioned. -- Neither APM or URLDB are provisioned. -- Run the generic tmsh list command.

Workaround

There is no workaround other than provisioning APM or URLDB. Note: You can provision APM or URLDB even if they are not licensed. Although the full feature set is not available without a license, provisioning loads the daemons needed to support the generic 'tmsh list' command.

Fix Information

BIG-IP no longer requires SQL to be up with SSLO. Oauth is not needed under SSLO.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips