Bug ID 749738: After upgrade to 13.1.3.3 or 13.1.3.4, B2250 blades may fail to detect HSB and have restarting chmand

Last Modified: Oct 17, 2023

Affected Product(s):
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
13.1.3.4, 13.1.3.3

Fixed In:
15.0.0, 13.1.3.5

Opened: Nov 14, 2018

Severity: 1-Blocking

Symptoms

When booting after upgrade, BIG-IP system software may not fully start up, preventing normal service -- In early boot messages in /var/log/ltm: + warning chmand[xxxxx]: 012a0004:4: No FPGA HSB LBB PCI device found. + emerg chmand[xxxxx]: 012a0000:0: Dataplane INOPERABLE - No HSBe2_v2 found on the platform (A112) -- In later ltm logs, chmand may be seen restarting every few seconds with these lines, among others, logged each time it starts: + notice chmand[xxxxx]: 012a0005:5: Starting ChassisManager (chmand). + info chmand[xxxxx]: 012a0006:6: Found platform 'A112' in /PLATFORM. -- The chmand process may create core in /var/core when it restarts.

Impact

No service after upgrade. Note: This might not occur in every configuration. Some multi-blade configurations might encounter this issue where others do not.

Conditions

-- Upgrade B2250 (A112) blade to software version 13.1.3.3 or 13.1.3.4. -- This issue occurs on affected BIG-IP versions running directly on the indicated hardware platforms, or running as a vCMP host on the indicated hardware platforms.

Workaround

If possible, roll back to a previous version and contact F5 Support to get an engineering hotfix containing a fix for this issue.

Fix Information

Upgrading BIG-IP software on B2250 blades completes successfully, when BIG-IP software is running directly on the hardware or is running as a vCMP host. For vCMP deployments, the vCMP host must be running the fixed BIG-IP software in order to resolve this issue.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips