Bug ID 750648: Additional icon on the Windows "Network sign-in" logon screen

Last Modified: Oct 19, 2025

Affected Product(s):
APM-Clients APM(all modules)

Known Affected Versions:
7.2.5.1, 7.2.5.2, 7.2.5.3, 7.2.6, 7.2.6.1

Opened: Nov 21, 2018

Severity: 3-Major

Symptoms

During windows logon, you see a duplicated icon on the Windows "Network sign-in" logon screen. The first icon for F5 Dial-up and the second icon is for Windows default dial-up. Both icons have same label.

Impact

Since both icons have same label, so they are not distinguishable.

Conditions

During windows logon

Workaround

Workaround 1: - Delete the existing dialup adapter before installing new Edge Client - Generate new Edge Client package with 'Phonebook Entry Name' blank Workaround 2: To create a new DWORD with name \"DISABLED\" with value equals to \"00000001\". HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\PLAP Providers\{5537E283-B1E7-4EF8-9C6E-7AB0AFE5056D} \"Disabled\"=dword:00000001

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips