Bug ID 752592: VMware Horizon PCoIP clients may fail to connect shortly after logout

Last Modified: Feb 26, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.1.0, 14.1.0.1

Fixed In:
14.1.0.2

Opened: Dec 11, 2018
Severity: 2-Critical

Symptoms

Sometimes if user closes opened PCoIP desktop and logs out and then logs in again, he can't launch the same desktop anymore.

Impact

User can't open PCoIP remote desktop during short time period (1 minute).

Conditions

PCoIP UDP VS has "vdi" profile assigned.

Workaround

Remove "vdi" profile and assign "remotedesktop" profile to the PCoIP UDP VS: # tmsh modify ltm virtual <PCoIP UDP VS> profiles delete { vdi } # tmsh modify ltm virtual <PCoIP UDP VS> profiles add { remotedesktop } In admin UI the assignment of "remotedesktop" profile can be controlled via "Application Tunnels (Java & Per-App VPN)" checkbox (right under "VDI Profile" dropdown).

Fix Information

Assignment of "vdi" profile to PCoIP UDP VS does not cause intermittent connection problems anymore.

Behavior Change