Bug ID 752942: Live Update cannot be used by Administrator users other than 'admin' and 'root'

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:

Fixed In:

Opened: Dec 13, 2018
Severity: 3-Major


When users configured with the Administrator role log into the system, they are not allowed to install security update files on the new live-update page: System :: Software Management : Live Update


Cannot apply security updates.


Logged in BIG-IP user is not 'admin' (the built-in Administrator account for the TMUI) or 'root' (the built-in Administrator account for the TMSH).


To install the security updates, log in as 'admin' or a BIG-IP user configured as a web-application-security-administrator or web-application-security-editor (role must be configured on all partitions or at least on the Common partition).

Fix Information

Any BIG-IP user configured as Administrator can now apply security updates.

Behavior Change