Bug ID 753163: PEM does not initiate connection request with PCRF/OCS if failover occurs after 26 days

Last Modified: Sep 06, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP PEM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.4, 14.1.0.5, 14.1.0.6, 14.1.2

Fixed In:
15.0.0, 13.1.3

Opened: Dec 14, 2018
Severity: 3-Major

Symptoms

No connection request with PCRF/OCS if high availability (HA) failover occurs after 26 days. tmm crash

Impact

PEM does send the reconnect request within the configured reconnect, so there is no connection initiated with PCRF/OCS.

Conditions

-- Using PEM. -- HA failover occurs after 26 days.

Workaround

To restart the connection, restart tmm restart using the following command: tmm restart Note: Traffic disrupted while tmm restarts.

Fix Information

PEM now initiates the connection with PCRF/OCS under these conditions.

Behavior Change