Bug ID 753871: Device import and reimport of a clustered device fail after the device's machine id is changed

Last Modified: Jun 07, 2019

Bug Tracker

Affected Product:  See more info
BIG-IQ Config Mgmt Infrastructure(all modules)

Known Affected Versions:
6.1.0

Opened: Dec 21, 2018
Severity: 3-Major

Symptoms

Device import and reimport fail with an error message: Failed to synchronize clustered devices; reason: Device sync failed from device hostname (address) to device hostname (address): no message: java.lang.NullPointerException.

Impact

Device import and reimport fail.

Conditions

-- The device is a cluster. -- The machine ID is changed when it is managed by BIG-IQ.

Workaround

Remove the device from BIG-IQ and add it back.

Fix Information

None

Behavior Change