Last Modified: Oct 06, 2020
Opened: Dec 21, 2018
Device import and reimport fail with an error message: Failed to synchronize clustered devices; reason: Device sync failed from device hostname (address) to device hostname (address): no message: java.lang.NullPointerException.
Device import and reimport fail.
-- The device is a cluster. -- The machine ID is changed when it is managed by BIG-IQ.
Remove the device from BIG-IQ and add it back.