Bug ID 754346: Access policy was not found while creating configuration snapshot.

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.1.0,,,,,,,,, 13.1.1,,, 14.0.0,,,,, 14.1.0,

Fixed In:

Opened: Dec 31, 2018

Severity: 3-Major


APMD fails to create configuration snapshot with the following error: --err apmd[16675]: 01490000:3: AccessPolicyProcessor/AccessPolicyProcessor.cpp func: "dispatchEvent()" line: 1195 Msg: EXCEPTION AccessPolicyProcessor/ProfileAccess.cpp line:234 function: snapshotConfigVariables - AccessPolicy ("/Common/myPolicy") not found while creating configuration snapshot!!!! If you attempt to modify the policy in question, the system reports a second error: -- err apmd[16675]: 01490089:3: 00000000: Configuration change notification received for an unknown access profile: /Common/myPolicy


Configuration snapshot is not created, and users cannot log on.


If TMM restarts and new access policy is added before TMM is fully up and running.


Recreate the access profile when TMM is stable.

Fix Information


Behavior Change

Guides & references

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