Last Modified: Jul 12, 2023
Affected Product(s):
BIG-IP ASM
Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2
Fixed In:
15.0.0, 14.1.2.3
Opened: Jan 08, 2019 Severity: 3-Major
When applying new or updated ASM policies, the update process stalls and never returns. This error is logged in /var/log/asm: crit perl[7333]: 01310027:2: ASM subsystem error (bd_agent,F5::BdAgent::start): No ack received from BD after 600 seconds -- aborting.
The policy update is not applied, and you are unable to make configuration changes.
This can occur intermittently when making policy updates.
Restart ASM: bigstart restart asm
The system now handles the application of new or updated ASM policies so that the issue no longer occurs.