Bug ID 756970: Network access webtop is not minimized

Last Modified: Nov 23, 2020

Bug Tracker

Affected Product:  See more info
APM-Clients APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 16.0.0, 16.0.0.1, 16.0.1

Opened: Jan 30, 2019
Severity: 4-Minor

Symptoms

Webtop 'Minimize to Tray' feature (GUI location: Access :: Webtops : Webtop Lists :: choose a webtop :: 'Minimize To Tray') does not work with browsers that use 'F5 Helper Applications'

Impact

The webtop 'Minimize To Tray' option does not work with such sessions. After the tunnel is established, the main window remains as is instead of getting minimized to tray.

Conditions

-- Network Access resources configured with a webtop that has 'Minimize to Tray' option checked. -- Running BIG-IP v13.0.0, in which browsers (except Microsoft Internet Explorer, which began with BIG-IP v14.1.0) use 'F5 Helper Applications' to establish network access tunnels.

Workaround

None.

Fix Information

None

Behavior Change