Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP Install/Upgrade, LTM
Known Affected Versions:
11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2
Fixed In:
12.1.5.3
Opened: Feb 04, 2019 Severity: 3-Major
After performing a regular software upgrade during which the configuration was rolled forward, the log messages for all daemons except tmm on the upgraded unit, report the default hostname (i.e., localhost) instead of the hostname assigned to the BIG-IP system.
There is no impact to the BIG-IP system itself. However, a BIG-IP Administrator may wrongly assume that the configuration failed to load the configuration due to the default hostname being visible in the logs. This is not the case; the BIG-IP system correctly loads the configuration post-upgrade. If you are concentrating logs to an external server this may make it difficult to determine where some logs originated.
Performing a software upgrade to BIG-IP version 11.5.6, 11.5.7, 11.5.8, or 12.1.4 while rolling forward the existing configuration. This can also happen when you first set up remote syslog on a new LTM on an affected version.
To work around this issue, run the following command: bigstart restart syslog-ng Note: This issue occurs only the very first time one of the affected versions is booted. Once the issue has been worked around once, the issue does not recur. Therefore, this workaround can be considered permanent.
After software upgrade, the BIG-IP system now uses the intended hostname for logging.