Bug ID 757992: RADIUS Acct STOP message is not being sent when configured with route domain for HA Pool setup

Last Modified: Jul 03, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.4, 14.1.0.5, 14.1.0.6

Fixed In:
15.0.0, 14.0.0.5, 13.1.1.5

Opened: Feb 07, 2019
Severity: 3-Major

Symptoms

RADIUS Acct STOP message is not being sent when configured with route domain for HA Pool setup

Impact

-- START message is being sent through proper egress floating IP address. -- STOP message is not sent, and the system logs the following error message: -- err tmm1[11193]: 01490586:3: (null):Common:8a505e8c: Processing radius acct stop message failed, connection failure. -- err tmm1[11193]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_RTE. File: ../modules/hudfilter/access/access_session.c, Function: access_session_final_callback, Line: 4439.

Conditions

-- Configure Floating IP with route domain. -- Configure RADIUS accounting server with Pool Setup. -- Configure the virtual server containing the access policy to use the RADIUS Accounting server. -- Access the virtual server.

Workaround

This issue is present only when the floating IP address is configured with a non-default route domain. It works fine with the default route domain. Use of default route domain is recommended.

Fix Information

RADIUS Acct STOP message is now sent as expected.

Behavior Change