Bug ID 757992: RADIUS Acct STOP message is not being sent when configured with route domain for HA Pool setup

Last Modified: Mar 20, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4

Opened: Feb 07, 2019
Severity: 3-Major

Symptoms

RADIUS Acct STOP message is not being sent when configured with route domain for HA Pool setup

Impact

START message is being sent through proper egress floating IP STOP message is not sent and following error log would be noticed: Feb 6 15:43:51 vrt1500 err tmm1[11193]: 01490586:3: (null):Common:8a505e8c: Processing radius acct stop message failed, connection failure Feb 6 15:43:51 vrt1500 err tmm1[11193]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_RTE. File: ../modules/hudfilter/access/access_session.c, Function: access_session_final_callback, Line: 4439

Conditions

Configure Floating IP with route domain. Configure RADIUS accounting server with Pool Setup. Configure virtual server containing the access policy to use the RADIUS Accounting server Access the VS.

Workaround

This issue is present only when floating IP is configured with route domain, It works fine with the default route domain. Use of default route domain is recommended.

Fix Information

None

Behavior Change