Bug ID 759172: Read Access Denied: user (gu, guest) type (Certificate Order Manager)

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4

Fixed In:
15.1.0, 14.1.2.5

Opened: Feb 20, 2019

Severity: 3-Major

Symptoms

GUI guest user is supposed to see Key properties (which includes cert order manager association details) and Certificate Order Manager object itself, but reports an error: -- General database error retrieving information. -- err mcpd[6586]: 01070823:3: Read Access Denied: user (gu) type (Certificate Order Manager)

Impact

Certificate Manager role does not allow users to create certificates. They can upload and delete certificates, but when trying to create one, the GUI stays blank and the logs show a Read Access Denied error.

Conditions

-- BIG-IP Virtual Edition (VE). -- Guest user attempts to view Key properties (including cert order manager association details) and Certificate Order Manager object information.

Workaround

None.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips