Bug ID 759462: Site names and vulnerabilities cannot be retrieved from WhiteHat server

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:

Fixed In:

Opened: Feb 24, 2019
Severity: 3-Major


Site names and/or vulnerabilities cannot be retrieved from WhiteHat's server, and you get this error: Failed to get site names 500 Can't connect to Additionally, if configured, the HTTP/HTTPS proxy is not used.


The site names and/or vulnerabilities cannot be retrieved.


You attempt to retrieve site names and/or vulnerabilities from WhiteHat's server.


You can manually enter site name in the field 'WhiteHat Site Name' on the Security :: Application Security :: Vulnerability Assessments :: Settings page, and vulnerabilities can be downloaded from the WhiteHat server and uploaded to ASM.

Fix Information

Site names and vulnerabilities can now be retrieved directly from WhiteHat's server.

Behavior Change