Bug ID 759499: Upgrade from version 12.1.x to version 13.1.x and later failing with error

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,, 14.1.0,,,,,, 14.1.2,,, 15.0.0, 15.0.1

Fixed In:

Opened: Feb 25, 2019

Severity: 3-Major


Upgrade from version 12.1.x to version 13.1.x or later fails. Running 'tmsh show sys software' shows the following message: failed (Could not access configuration source; sda,n)


Upgrade fails.


1. Install BIG-IP version 12.1.x in new volume. 2. From 12.1.x, try to install 13.1.x or later version in new volume.


To work around this issue, delete the new installed volume and try the installation again. The second installation succeeds in this scenario.

Fix Information


Behavior Change

Guides & references

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