Bug ID 759499: Upgrade from version 12.1.x to version 13.1.x and later failing with error

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 15.0.0, 15.0.1

Fixed In:
15.1.0, 15.0.1.1, 14.1.2.3

Opened: Feb 25, 2019
Severity: 3-Major

Symptoms

Upgrade from version 12.1.x to version 13.1.x or later fails. Running 'tmsh show sys software' shows the following message: failed (Could not access configuration source; sda,n)

Impact

Upgrade fails.

Conditions

1. Install BIG-IP version 12.1.x in new volume. 2. From 12.1.x, try to install 13.1.x or later version in new volume.

Workaround

To work around this issue, delete the new installed volume and try the installation again. The second installation succeeds in this scenario.

Fix Information

None

Behavior Change