Bug ID 760250: 'Unsupported SSO Method' error when requests sharing the same TCP session

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5

Fixed In:
15.0.0, 14.1.0.6

Opened: Mar 01, 2019

Severity: 3-Major

Symptoms

In API Protection configurations, 'Unsupported SSO Method' error occurs when requests sharing the same TCP session, and some branch selects Single-Sign On (SSO).

Impact

Some requests are rejected.

Conditions

-- On the virtual server, the OneConnect profile is selected. -- Requests sharing the same TCP session.

Workaround

Remove the OneConnect profile from the virtual server.

Fix Information

Reset the SSO selection for each request, regardless of whether requests share the same TCP connection.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips