Bug ID 760410: Connection reset is seen when Category lookup agent is used in per-req policy

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM, SWG(all modules)

Known Affected Versions:
13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,

Fixed In:

Opened: Mar 04, 2019

Severity: 3-Major


The BIG-IP system sends reset to client when Category Lookup agent is used in per-req policy.


Connection reset is seen on client from APM/SSLO box.


-- APM or SSLO is licensed and provisioned. -- URLDB and SWG are not provisioned. -- Category Lookup agent is used in the policy to process custom categories.


Modify Category Lookup agent 'lookup-type' property to 'custom-only' via TMSH, for example, by using a command similar to the following: modify apm policy agent category-lookup example_prp_act_category_lookup_ag lookup-type custom-only

Fix Information

Category lookup agent in per-req policy now successfully processes custom categories, so the reset no longer occurs.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips