Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP PEM
Known Affected Versions:
12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3
Fixed In:
15.0.0, 14.1.4.4, 13.1.1.5
Opened: Mar 11, 2019 Severity: 2-Critical
Webroot daemon (wr_urldbd) crashes because of a socket handler issue that occurs when sending the URI categorization request to the BrightCloud server. Wr_urldbd daemon restarts, and during startup, it loads the downloaded database to the shared memory channel. This shared memory channel is being used by the TMM, which has no information about the wr_urldbd restart, so tmm restarts.
TMM restarts. Traffic disrupted while tmm restarts.
-- Wr_urldbd restarts (which occurs due to an issue in socket handler when sending URL categorization requests to the BrightCloud server). -- During wr_urldbd startup, the daemon starts loading the downloaded webroot database to the shared memory channel set up between the wr_urldbd and TMM. -- TMM accesses this shared memory channel to perform a URL category lookup (due to traffic).
None.
TMM no longer crashes under these conditions.