Bug ID 761303: Upgrade of standby BIG-IP system results in empty Local Database

Last Modified: Sep 14, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,,,, 14.1.5,,,,,, 15.0.0, 15.0.1,,, 15.1.0,

Fixed In:

Opened: Mar 15, 2019

Severity: 3-Major


Upgrade of standby BIG-IP system results in empty Local Database.


All previously existing local users disappear from the standby device. If a failover happens, then none of the local users will be able to login now.


This happens on standby device in a high availability (HA) setup.


To trigger a full database dump from the active BIG-IP system that returns the standby device's database to its original state, on the standby device, after rebooting into the volume with the upgraded installation, do the following: 1. Force stop the localdbmgr process: bigstart stop localdbmgr 2. Wait at least 15 minutes. 3. Restart the localdbmgr: bigstart restart localdbmgr

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips