Last Modified: Jul 15, 2019
Opened: Mar 25, 2019
BIG-IQ is shipped with http/2 enabled. Under certain circumstances, you might not be able to access BIG-IQ over a VPN and you will see a "User Session Terminated" message.
You cannot access BIG-IQ.
When you try to access a BIG-IQ over a VPN.
To work around this issue, edit the /etc/webd/webd.conf file. Look for these two lines: listen [::]:443 ipv6only=on ssl http2; listen *:443 ssl http2; Remove http2 references so the lines now read: listen [::]:443 ipv6only=on ssl; listen *:443 ssl; Then, from the BIG-IQ's console, run "bigstart restart webd". webd restarts, which should only take a few seconds.