Bug ID 766357: Two simultaneously manual installations can cause live-update inconsistency

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:

Fixed In:

Opened: Mar 28, 2019

Severity: 3-Major


When running two manual installations of the same update type simultaneously from different browser instances, live-update may encounter inconsistencies, and one of the installations gets stuck in the 'installing' state.


-- One of the installations stays in the 'installing' state. -- Cannot install other installations (.im files).


-- Two different installations of the same update type exists. -- Manual installation occurs both at the same time from different browser instances.


Run the following command: bigstart restart tomcat Live-update changes the status of the installation from 'installing' to 'error' and allows subsequent installation operations.

Fix Information

Live-update now queues all manual installations, so they start one after another. After all installations end, only one installation has the 'installed' status.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips