Last Modified: Feb 26, 2020
See more info
Known Affected Versions:
15.0.0, 18.104.22.168, 22.214.171.124, 13.1.3, 12.1.5
Opened: Apr 05, 2019
After upgrading the host or creating new vCMP guests, the prompt in the vCMP guests report as INOPERATIVE.
The vCMP guests are sent a truncated unit key and fail to decrypt the master key needed to load the config. vCMP Guests report 'INOPERATIVE' after upgrade.
-- The system truncates the unit key. (Note: This occurs because the unit key is designed to be a certain length, and the internally generated unit key for the guest has a NULL in it.) -- Upgrading the host. -- Creating new guests.
Note: Upgrading vCMP hosts from an affected version to an unaffected version may not clear issue. Upon encountering this issue, it may be best to roll back to the previously used, unaffected version on the vCMP host, and then install a version unaffected by this issue (i.e., versions later than 126.96.36.199 or later than 188.8.131.52).
The system now handles a guest unit key that has a NULL in it, so vCMP guests are no longer 'INOPERATIVE' after upgrade